Limits you control

Wondering how to keep your play in bounds at Supabet Casino?

Play only from 18, and every account here carries deposit limits, loss limits, session time reminders, self-exclusion options and reality checks.

Set a limit now

Licensed and regulated under MGA/B2C/358/2013 since 2013

Quick facts

What you gain from knowing the ground rules

Read this and you will know your age rule, who licenses us, and where outside help comes from.

Minimum age18+

Regulator and licenseMalta Gaming Authority, MGA/B2C/358/2013

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Ready when you need them

Deposit limits, loss limits, session reminders, exclusions and reality checks

This section answers the worry that the controls are hidden or hard to reach once you are in.

Set it before you play

Cap how much you can pay in over a set period, and switch it on before your first session rather than waiting for a costly night to prompt it.

A firm stopping point

Stop play once your losses reach a set figure in a period, which suits anyone who wants a hard stop rather than a running tally.

Knowing how long you have played

Get a nudge after a stretch of play so a long session does not slip past you, and turn it on if you tend to lose track of the clock.

Self-exclusion options

Close your own access for a period you choose, which fits when you want a real break rather than a small adjustment to your spending.

Keeping time on your side

See a periodic reminder of how long you have been at the table so time stays visible, and switch it on if you play in long stretches.

Setting up

When a session costs more than you planned

Use these steps at the point where play starts to feel heavier than you intended.

Finding the settings area

Open the account settings from your logged-in profile and check that you are in the responsible gambling area before you go further.

Choosing your tool

Pick deposit, loss or session time, depending on whether money or minutes are the thing you want to hold to.

Day, week or month

Enter the figure or the time and choose whether it applies to a day, a week or a month, then read the summary before saving.

A limit you can rely on

Confirm the change and note what the screen says about when it applies, so you know exactly what you have agreed to.

A short pause and a long stop

Set a short time-out now. Take this when you want hours or days away without shutting the account. Set it in your account settings, from a few hours up to a day or so. Marketing contact and play pause with it, then your access returns by itself.

Months of clear distance. Choose this when a pause of days will not be enough. Self-exclusion in your account blocks play for months and cannot be lifted early at your request. Our support team helps you set the date, and the door stays shut until it passes.

Distance from the whole market. BetStop is run by the Australian Government through ACMA, with a minimum of 3 months and up to lifetime. Having stepped away, you apply yourself at betstop.gov.au in about 5 minutes, or nominate a support person to do it. Licensed wagering providers may not let you bet or send marketing while you are on it. betstop.gov.au

Three free services

Help you pay nothing for

It settles who in Australia will talk with you at no cost, and at what hour.

National Gambling Helpline

Ring the National Gambling Helpline at 1800 858 858, any hour of any day, for yourself or a relative. Counselling comes by phone, chat or email, free and confidential, with local services offered too. gamblinghelponline.org.au

Gamblers Anonymous Australia

Sit in with Gamblers Anonymous Australia, where people who gamble and their families meet peers across the country. Meetings cost nothing and you speak with those who have stood where you stand. gaaustralia.org.au

National Debt Helpline

Call the National Debt Helpline on 1800 007 007 for gambling debt, with free financial counselling on weekdays from 9:30 to 16:30. Advisers look at the money beside the habit, not the habit alone. ndh.org.au

Playing past the point of pleasure

Catching these signals while they are small gives you room to act before money and mood drag you under. Do not wait for a crisis to test the tools; a cap set tonight or a pause taken now is the whole first step.

Look down the list for the shape of your own last few weeks.

Chasing a loss with a bigger bet
Betting money set aside for bills
Hiding play from family or friends
Thinking about the next session at work
Playing longer than you planned, often
Borrowing to keep playing
Feeling flat or short-tempered away from it

Five short replies

Answers that keep you in charge

The usual worry is being stuck with a limit for good; these answers settle that.

Can I cancel a self-exclusion before the period ends?+

No. A self-exclusion is set for the period you choose, and it stays in place for that whole period without being lifted partway through. If you want a break you can end sooner, look at the pause tools in your account instead.

Who do I contact to end my account permanently?+

Ask the Supabet Casino support team at [email protected] to close it permanently, and say clearly that you do not want it reopened. They will confirm the closure and explain what happens to any balance left on the account.

Will self-excluding here keep me out of other casinos too?+

Not by itself. The self-exclusion in your account applies to this casino only; BetStop, the national register run by the Australian Government, is the one that stops you holding accounts and receiving marketing with other licensed online and phone wagering providers.

Can I change a deposit limit after I set it?+

Yes. Limits live in the same settings section where you first set them, so you can go back at any time and adjust them there. Set any change before you start playing rather than in the middle of a session.

Where can I turn for advice about a relative who gambles too much?+

The National Gambling Helpline takes calls around the clock and advises relatives as well as the person who gambles, at no cost. Ring them to talk through what you have noticed, and ask which local services near your family member can help.