Account Check

Passing Supabet Casino KYC Gets Your Payout Moving

Every licensed casino checks who you are, and ours settles most document checks within 24 hours of a complete upload.

Start Verification

Licensed and regulated under MGA/B2C/358/2013 since 2013

The Basics

Six Lines That Cover the Check

Wondering who sees your papers and how long the wait runs? Nothing here is hidden.

Checker

Supabet Casino Ltd.

License

Malta Gaming Authority, MGA/B2C/358/2013

Review time

24 hours

Required

Before the first withdrawal

Questions

[email protected]

Age checked

18+

Passing First Time

Send It Right and Skip the Second Round

This settles what to send and in what order, so your payout waits on nothing.

Getting to the Upload Tab

Signing in, you head for the account area and look for the verification tab. Some players hunt the whole menu before finding it tucked under profile settings.

A Clear Shot of Your ID

Photo identification goes up first, both sides if it is a card. Flat light beats glare, and every corner and signature stays inside the frame.

Same Name Every Time

Next comes proof of address showing your name and where you live now, then a payment method confirmation. Match the name on all three exactly and the file rarely bounces.

While Your File Waits

After the send, the team reviews your file, usually within 24 hours. Keep an eye on the mailbox tied to your account for a request to resend one blurred page.

Getting It Right

Documents and Their Proof

Useful the moment the upload screen opens and you wonder which page does what.

Photo identification

ConfirmsName, face and birth date

Must showFull page, colour, unedited

Proof of address

ConfirmsWhere you live now

Must showYour name, address, recent date

Payment method confirmation

ConfirmsThe account is yours

Must showHolder name, card or wallet picture

Get It Through on the Resend

Spelling That Costs a Day. A name spelled differently from your account, or an address that has moved since you signed up, makes the paper unreadable as proof. Match your account name letter for letter Update your address before resending

Fresh Copy Needed. A licence or bill that has already run out tells the reviewer nothing about today, so the file goes back to you unread. Check the expiry date on the card Resend the current document

Is This Bill Too Old? Anything issued too long ago is treated as out of date, because it no longer shows where you actually live now. Pull a bill from the last few months Send the newest one you hold

Source of Funds, Explained Without the Jargon

Our licence from the Malta Gaming Authority, held under MGA/B2C/358/2013, obliges us to know where a player's money comes from. That duty sits on every licensed operator, so the request is routine housekeeping rather than a suggestion that you have done anything wrong.

Depending on your situation, the reviewer may want any of the following from you.

Recent payslips from your employer
Bank statements showing income
Tax return or notice of assessment
Proof of a pension or benefit
Sale or transfer paperwork for an asset

No Surprise Requests

When Will You Ask Me for Documents?

We would rather tell you when the request lands than let it arrive as a surprise mid-payout.

Details Drifting Apart

Should the details you gave at sign-up drift from what your papers show, we ask for the documents then, so the gap is closed early.

Clearing the First Payout

Under our licence the check is complete before money leaves, so your first cash-out is where photo identification and address proof are confirmed.

Age Verified Once

Because only players aged 18 or over may hold an account, we may ask to see identification that confirms your date of birth.

Before and After a Higher Cap

A higher deposit ceiling raises what you can put in, so we look at affordability and may ask for proof of income first.

Waiting on Review

What Do I Send and When?

Ten minutes here and you will know what each check asks of you.

Can I upload my documents straight from my phone?+

Yes, a phone camera is fine as long as every corner of the page sits inside the frame and the text stays sharp. Shoot in daylight, avoid glare from a lamp, and check the file before you send it so nobody has to ask twice.

When will I actually have to prove who I am?+

Under our licence, your first withdrawal is the latest point at which it can be asked for, and the team may come earlier, at registration or at the first deposit. Sending the three papers as soon as they are requested keeps the payout moving.

What is a source of funds check actually for?+

It is a routine duty that comes with the licence: the operator has to show that money moving through your account is clean, and every player answers the same request. Being asked is not an accusation, and a short, honest answer with a record behind it usually settles it.

What is the turnaround on a verification review?+

Allow up to 24 hours from the moment everything arrives; that is the window the team works to. Most files land inside it, though a blurry scan or a name that does not match will push the clock back to the resend.

Who licenses this casino and what is the number?+

The Malta Gaming Authority holds the licence, issued to Supabet Casino Ltd. under MGA/B2C/358/2013. That regulator is the reason the checks exist and the reason the same rules apply to every player at the site.